The Pasadena Police Department is deeply committed to aiding victims of crime and their families. Understanding the profound impact crime can have, they offer a comprehensive and FREE Victim Assistance Program. This vital service is designed to provide advocacy, support, education, and outreach to those affected by crime within the Pasadena community, working closely with various social service providers and legal agencies in Harris County. The program’s primary goal is to empower individuals, helping them transition from victim to SURVIVOR and reduce the trauma associated with criminal victimization.
Crime indiscriminately affects individuals from all walks of life, and the Pasadena Police Department recognizes the particular vulnerability of families and children. The repercussions of crime extend far beyond immediate incidents, often causing lasting physical, emotional, and financial harm. Acknowledging this, the Victim Assistance Program stands as a beacon of hope, ensuring victims know they are not alone and that the Pasadena Police Department is readily available to offer support and guidance.
Free Services Tailored for Crime Victims
The Victim Assistance Program provides a range of crucial services, all offered free of charge, to support crime victims through challenging times:
- Law Enforcement Liaison: Acting as a vital link between victims and law enforcement, the program provides essential case status updates and arrest notifications, ensuring victims are kept informed throughout the legal process.
- Referrals to Support Agencies: Navigating the aftermath of a crime can be overwhelming. The program offers information and referrals to a network of local support agencies and community resources, connecting victims with free or low-cost services tailored to their specific needs.
- Personal Advocacy and Accompaniment: Victims can receive personal advocacy and accompaniment to hospitals or other service agencies, ensuring they have support and guidance during critical appointments and procedures.
- Crime Victims’ Compensation Claims Assistance: Financial recovery is often a significant concern for crime victims. The program provides expert assistance in filing Crime Victims’ Compensation Claims, helping victims access funds to cover crime-related expenses.
- Protective Order Assistance: For victims facing threats or harassment, the program offers crucial assistance in obtaining Protective Orders, ensuring their safety and security.
By offering these comprehensive and free services, the Pasadena Police Department’s Victim Assistance Program aims to significantly mitigate the trauma experienced by victims and witnesses of crime, fostering resilience and recovery within the community.
Meet Your Crime Victim Liaison: Mercedes Santillanes
Mercedes Santillanes serves as the dedicated Crime Victim Liaison for the Pasadena Police Department, bringing her commitment and expertise to the role since January 2020. Mrs. Santillanes is deeply passionate about guiding crime victims through the complexities of the criminal justice system. She is dedicated to empowering survivors by educating them about their rights and connecting them with available services that can aid in rebuilding their lives.
Mercedes Santillanes and the entire Pasadena Police Department are devoted to making a positive and meaningful impact on the lives of crime victims. They strive to provide sensitive and appropriate responses to the diverse needs of all victims, with the overarching goal of minimizing both the immediate and long-term trauma resulting from victimization.
If you or someone you know has been a victim of crime and needs assistance, please do not hesitate to reach out. You can contact Mrs. Santillanes directly by telephone at (713) 475-4814, or via email at: [email protected]. The Pasadena Police Department and Mercedes Santillanes are here to help you on your journey to recovery and healing.
