After an extensive search for the right compact SUV, one owner shares their long-term review of the 2019 Mercedes Benz Gla 250. If you’re considering a pre-owned GLA 250, this in-depth analysis covers the ownership experience beyond a short test drive, highlighting both the delights and disappointments of this luxury vehicle.
The Pursuit and Purchase of a GLA 250: Navigating Options and Salesmanship
Finding the ideal Mercedes Benz can feel like navigating a complex maze, primarily due to the vast array of available options and packages. Even seemingly standard features, like a garage door opener, are often presented as optional extras. Prospective buyers must meticulously research the option list specific to the 2019 GLA 250 model year and identify essential features. Mercedes Benz’s bundling strategy, where desired options are grouped with less appealing ones, further complicates the selection process. What might be standard in a mainstream vehicle sometimes requires careful option selection, and added expense, in a Mercedes.
The search for a GLA 250 across different regions revealed a scarcity of vehicles equipped with the desired combination of features. Compromises became necessary, with some preferred options being reluctantly omitted to finalize a purchase. The sought-after “Night Edition” or “Midnight Edition,” with its distinctive black accents and wheels, added another layer of specificity to the search.
Beyond the vehicle options, the buying experience itself presented unexpected challenges. Interactions with dealerships revealed inconsistencies in transparency and sales practices. Obtaining detailed window sticker information sometimes required persistence, and instances of misrepresentation regarding vehicle features were encountered. One particularly concerning anecdote involved tire substitution, highlighting the need for thorough pre-purchase inspections, even when dealing with a luxury brand like Mercedes Benz. Even at the chosen dealership, a pre-existing windshield crack upon delivery underscored the importance of diligent inspection before finalizing the purchase. This owner’s experience suggests that Mercedes Benz could significantly improve customer satisfaction by streamlining the purchase process and ensuring consistent sales practices across their network.
2019 Mercedes Benz GLA 250: The Cons – A Detailed Look
While the GLA 250 has its merits, several drawbacks became apparent during extended ownership. These points are presented as experienced observations, acknowledging that individual priorities may vary.
Infotainment and Technology Quirks
Apple CarPlay integration, a sought-after feature, presented unexpected limitations. Unlike wireless systems found even in older, non-luxury vehicles, the 2019 GLA 250’s CarPlay requires a wired connection. Furthermore, the car’s interior design seemingly overlooked smartphone integration. The designated storage space is insufficient for modern smartphones, and the console’s design awkwardly compresses the connecting cable, demonstrating a less-than-seamless technological integration. While basic Bluetooth phone connectivity is available, the wired CarPlay setup feels like an afterthought in a vehicle of this class.
Ride Comfort and Handling: Firmness Over Smoothness
The GLA 250’s ride quality leans decidedly towards the firm side. Road imperfections are readily transmitted into the cabin, resulting in a less-than-plush driving experience. While some drivers may appreciate a more connected feel to the road, those prioritizing comfort might find the GLA 250’s ride to be overly stiff, especially on less-than-perfect road surfaces. This characteristic is frequently noted in reviews of the GLA, so it’s a known aspect of the vehicle’s dynamics.
Remote Start Frustrations: Complexity Over Convenience
The remote start functionality, accessed via the Mercedes Me app, introduces unnecessary complexity. Initiating remote start involves multiple steps within the app, including button presses, holds, and a four-digit PIN. Further limitations include the inability to pre-set heated seats for remote start and a fuel level requirement. Most surprisingly, the engine shuts off upon opening the door, negating the purpose of pre-heating or pre-cooling the cabin. This convoluted system contrasts sharply with the simplicity of remote start systems in other vehicles, raising questions about user-friendliness.
Interior Material and Practicality Shortcomings
Cost-saving measures are evident in certain interior elements. The floor mats are described as feeling low-grade, prompting an immediate upgrade to more durable aftermarket options. The “leather-ette” seat upholstery, while technically not vinyl, falls short of the expected luxury feel of genuine leather, especially in a Mercedes Benz. Limited interior storage is another practical concern. The glove box and center console offer minimal space, barely accommodating essential items. While compact SUVs inherently have less storage than larger vehicles, the GLA 250’s interior storage feels particularly constrained. The lightweight door closing sound further contributes to a less-than-solid impression.
Noise Levels and Fuel Economy: Unexpected Shortcomings
Contrary to expectations of a refined and quiet cabin, the GLA 250 exhibits noticeable road and wind noise. This level of noise intrusion is unexpected in a luxury vehicle and detracts from the overall driving experience. Fuel economy also proved disappointing. Achieving less than 25 miles per gallon, the GLA 250’s fuel consumption is comparable to larger, older vehicles, undermining one potential reason for choosing a smaller SUV.
Minor Annoyances: Small Details, Noticeable Impact
Several minor design details contribute to daily frustrations. The small and somewhat flimsy climate control buttons require unnecessary attention to operate while driving. The infotainment screen, while adequately sized, appears somewhat tacked-on rather than seamlessly integrated into the dashboard design. The panoramic sunroof, despite its expansive glass appearance, offers only a limited opening. Finally, the optional garage door opener proved incompatible with certain garage door systems, rendering it useless and highlighting a lack of universal compatibility testing.
2019 Mercedes Benz GLA 250: The Pros – Where the GLA 250 Shines
Despite its drawbacks, the GLA 250 possesses redeeming qualities. These positive aspects contribute to its appeal and warrant consideration.
Premium Sound System: Immersive Audio Experience
The upgraded Harmon Kardon sound system is a standout feature. While the base audio system was not evaluated, the premium option delivers exceptional audio quality, enhancing the in-cabin experience significantly. For audiophiles, this upgrade is a worthwhile investment.
Agile Handling and Driving Dynamics: Engaging on the Road
The GLA 250 demonstrates commendable handling and driving dynamics. Cornering is described as confident and precise, and the vehicle exhibits a tight turning radius, enhancing maneuverability in urban environments. Braking performance is also praised as being excellent. These characteristics contribute to a more engaging and enjoyable driving experience.
Comfortable and Adjustable Seating: Personalized Comfort
The seats are surprisingly comfortable, offering a wide range of adjustments to accommodate various body types and preferences. The seat adjustability, including ample rearward travel and steering wheel adjustments, allows drivers to find an optimal driving position for long journeys.
Comprehensive Safety Features: Peace of Mind
The GLA 250 is equipped with a suite of safety features, contributing to driver confidence and peace of mind. The rearview camera provides a clear and wide view, even in low-light conditions. Lane departure warning, adaptive cruise control, and blind spot monitoring systems are all appreciated safety enhancements. However, it’s crucial to verify the presence of desired safety options on the specific vehicle, as they are not all standard.
User-Friendly Mercedes Me App: Convenient Connectivity
The Mercedes Me app is praised for its clean and intuitive interface. It provides convenient access to vehicle information, remote lock/unlock functionality, and remote start (despite its complexities as noted earlier). The app’s features offer a degree of connectivity and control that enhances the ownership experience.
Striking Design and Appearance: Head-Turning Style
The GLA 250, particularly in the “Night Edition” trim, boasts a visually appealing and distinctive design. The black accents and wheels of the Night Edition contribute to a sporty and sophisticated aesthetic. The vehicle’s styling has garnered numerous compliments, suggesting its curb appeal and ability to stand out.
Is the 2019 Mercedes Benz GLA 250 Right for You? – Verdict and Recommendations
The 2019 Mercedes Benz GLA 250 presents a mixed bag. It offers the prestige of the Mercedes Benz brand, coupled with agile handling, a powerful optional sound system, and a stylish design. However, it also exhibits shortcomings in ride comfort, interior materials, technology integration, and practicality.
Compared to mainstream compact SUVs, the GLA 250 carries a higher price tag, and while it offers a premium badge, some features and qualities may not fully justify the price difference. While it may not match the refinement of larger Lexus SUVs, the GLA 250 serves as an entry point into the Mercedes Benz brand for those seeking a smaller, more affordable option.
Who Should Consider the GLA 250?
The 2019 Mercedes Benz GLA 250 may appeal to individuals who:
- Prioritize brand prestige and styling.
- Value agile handling and a more engaging driving experience.
- Appreciate advanced safety features.
- Are less sensitive to a firm ride and some interior compromises.
- Seek a compact luxury SUV at a (relatively) lower price point within the Mercedes Benz lineup.
Recommendation to Test Drive/Rent:
Before making a purchase decision, it is strongly recommended to thoroughly test drive a 2019 Mercedes Benz GLA 250, preferably for an extended period. Renting a GLA 250 for a weekend, as suggested by some rental companies, would provide valuable real-world experience. This extended evaluation will allow potential buyers to assess whether the GLA 250’s strengths outweigh its weaknesses based on their individual needs and preferences. Careful consideration of the option list and a thorough pre-purchase inspection are also crucial steps in making an informed decision.
